Returning

Reflection period/return
It may happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you do not want the order. Whatever the reason, you have the right to cancel your order up to 30 days after receipt without giving a reason. In most cases, you can return the product to us free of charge. We will then send you a shipping label that you can use to return the product to a PostNL parcel point.

You have another 30 days after cancellation to return your product. You will then be credited the full order amount including shipping costs. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at klantenservice@blugarda.nl. We will then refund the order amount due within 14 days after notification of your return provided that the product has already been received back in good order.

Should the product be damaged or the packaging more damaged than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it.

Product exchange
Would you like to exchange your product? That is no problem at all. Please contact klantenservice@blugarda.nl

Wrong delivery address?
Incorrect delivery address? Please contact us as soon as possible. We will try to change the order for you.